Q: One of our typists has left. We’re using the same computer for the new employee. Do we need to transfer the license?
A: You don’t need to transfer the license. If you select Help, then License Info, then Go Online, you can then select Change Computer Name to identify the license to the new employee.
To configure the new network folder and settings, let’s assume that Joe is the employee who left, and Jane is replacing him.
Here’s an example of steps to set up the workstation and folders for the new employee:
On your network path (usually it’s something like Q:\QSFiles\Typists), you can create a new folder called Jane.
Do this first, and then on Joe’s computer you can go into Settings, then Preferences, and select Set Path Maps. There you can define the new map to the Jane folder, and then remove the map to the Joe folder. See detailed instructions from this link
After the map changes have been made, you can delete the folder for Joe on the server.
Once you add the new folder for Jane, then that folder should show up in QSR and QSM, provided you have mapped to the parent folder Q:\QSFiles\Typists