You may submit your request for Technical Support via our Support page from this link. Alternatively, you can also send it from the software. Displays pop-up panel with entry fields so that you can describe a performance issue with the Quikscribe software. An image of the support request panel is shown below. Below are steps to send a support request. 1. Click Help and select Request Technical Support. 2. Leave Existing Issue ID blank unless you are providing information for a prior technical support request. Enter the ticket number if the request was already assigned a number. 3. Fill in the information for what happens when the issue occurs. 4. Click the pull-down box Severity to select the severity of your issue. Severity choices are critical, major, normal, minor and enhancement. 5. Click the pull-down Environment to select your work environment. Environment choices are standalone, office network, remote office network, Citrix, …
Quikscribe Recorder
Rename File
You can rename the file name of the Quikscribe Audio files from the Windows Explorer. 1. Go to the folder that has your audio files. 2. Using your mouse, right-click the file and select Rename. 3. Type-in your new file name. Then hit the Enter key from your keyboard. …
Register
Please register with full admin rights and enter a unique User ID when you register. For computers with Windows 7 or Windows 8 you may right click Quikscribe and select ‘run as administrator’ to register. To register, do the following within Quikscribe. The registration panel may display when you open Quikscribe. If so, skip the first two steps. 1. Select the Help menu. Select the License Info option. 2. Click Check Registration. 3. Locate the registration code (with dashes) provided upon purchase for the Quikscribe Recorder, Player, or Manager. Copy (CTRL-C) and Paste (CTRL-V) this registration code into the space provided or type the code into the entry panel. The code is not case sensitive. Click the button Register. • IMPORTANT: Enter a user ID or PC identification in the User ID panel. Enter a unique ID for each user. 4. Once more … Click the button Register 5. A dialog box will appear stating license was registered. Click …