Open your Norton Internet Security and click Settings at the top. Select Antivirus and SONAR Exclusions from the menu at the left. Click Configure next to "Items to Exclude from Scans." Click the Add button. Select Folder from the dropdown. Click the button shown below to open Windows Explorer. Select the Quikscribe folder and click OK. Click OK. Click Apply. Do the same steps for Items to Exclude from Auto-Protect SONAR and Download Intelligence Detection. Once done, click Apply. And click OK. …
Troubleshooting
Missing Dictation
Change the Default Record Mode to Append in case the user is accidentally overwriting audio when reopening a file. To change the Default Record Mode click Quikscribe Recorder settings (the books). The settings will open at the Record Controls tab. Change the Default Record Mode to Append. The issue of accidentally overwriting audio will occur only if the user frequently closes a file and then reopens the file to add additional dictation. Another possibility for missing audio is accidentally pressing the undo button on the hand control. Check the hand control settings. To check the hand control settings, click Help and select Hand Control Training. Press each of the buttons on the hand control. If a button is set to undo and the user is not using that feature, set the function of the button to nil. …
McAfee
Open your McAfee and click on Schedule and run scans. Click Real-Time Scanning Click Excluded Files. Click Add File button. It will open your Windows Explorer - browse to the Quikscribe directory (C:\Program Files (x86)\Quikscribe or C:\Program Files\Quikscribe) As you're unable to select per folder to be added, you'd have to add each file inside Quikscribe Player or Quikscribe Recorder one by one. Click x to close. …