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Bruce Hause / March 18, 2018

Set to Mute

Set to Mute

Created OnMarch 18, 2018
byBruce Hause
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SpeechMike II. Sound and voice recording properties are muted on pc start up.

Our Suggestion is to go to the run section of the registry and remove any perceived sound applets that are running. Then check to see if the muting still occurrs.

We have noted an issue with some SoundMax applets monopolizing the sound resources or blocking the WDMA drivers.

Sometimes the SoundMax Applet running intercepts or block the USB audio stream.

Check under Task Manager to see if SMax4PNP.exe is running under Processes.

Start/Run/Regedit

Look for and Remove SMax4PNP.exe (or similar file) from the “Run”-Key in the registry (if found), and also remove all key entries for Smax4PNP.exe

It’s recommended that you Export the Registry to your “My Documents” first then remove SMax4PNP.exe from the “Run”-Key this way if it doesn’t work you can Merge the original registry settings back in.

Note:  If you have problems with the SpeechMike connection, or with the recording levels not remaining stable, please make sure of the following:

The SpeechMike USB connection should be plugged directly into the computer’s USB port instead of a USB hub.  If you have to use a USB hub, make sure it’s a powered USB plug that plugs into an A/C outlet for external power.

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