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Philips Digital Pocket Memo 9600

Bruce Hause / March 18, 2018

Connection Issues

Issue: Philips Digital Pocket Memo (DPM) is not recognized by PC or DPM Download program when unit connects with PC DPM Troubleshooting Option 1: Plug the DPM docking station (or USB cable) into a different USB port than the one you generally use. Option 2: 1. Disable Windows AutoPlay feature for your Removable Storage Drives. Windows XP 1. You may disable Autoplay for the device by right-clicking on My Computer, then select Manage. 2. Select Disk Management, then right-click on the disk drive assigned by Windows for the DPM, and select Properties. 3. Select Autoplay, then disable autoplay by selecting the option to ‘take no action’. 4. Then restart the PC and test the DPM connection. Windows 7 1. Go to Start and open the Control Panel. 2. Click on Hardware and Sound 3. Then select Autoplay 4. Uncheck Use Autoplay for all media and devices. Then click Save. 5. Then restart the PC and test the DPM connection. …

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Bruce Hause / March 18, 2018

DPM 9600-9610 Reference Guide

Download the user manual/reference guide for the Philips Digital Pocket Memo 9600/9610 portable digital recorder. …

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Bruce Hause / March 18, 2018

602 Error

This means that your DPM 9600 has recovered from a timing issue. To reset the DPM remove the batteries for approx. 10 minutes. Under Mobile Dictation select “PocketMemo 9600” from the drop down list and click on the arrow. A new page will launch to provide the download. Note: For a full description on installing a firmware update please reference the Firmware Upgrade for Digital Pocket Memo category. …

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