Missing File

If you connect your Quikscribe Downloader to send audio files, but the files were not received by your transcriptionist/typist, possible reasons are:

A. Quikscribe Downloader’s Device Settings is set to download files, instead of to send them.

In order to fix this:

1. Open Quikscribe Downloader and click Settings.
2. Click Auto Display.
3. Select Send All Selected Files in Quikscribe Recorder Integration dropdown menu.
4. Click Save.

If this is the cause of the missing file, they could be located in the Quikscribe Drafts folder in your computer. (C:\QsFiles\Drafts)

In order to resend these files:

1. Open Quikscribe Recorder and click the Open icon.
2. Select Draft audio directory radio button.
3. Select the file to resend.
4. Click Open button.
5. Click Send icon as shown below.

Note: You can only resend one file at a time. 

B. Quikscribe Downloader’s Path Map is incorrect.

 In order to fix this:

1. Open Quikscribe Downloader and click Settings.
2. Click Device Settings.
3. Click Send Paths button.
4. Select the path map in the Current Sites section.
5. Click Remove button.
6. Click Yes button in the prompt as shown below.
7. Click the Browse icon as shown below.
8. Browse for the correct Dictation/Audio files folder as shown below.
9. Click OK.
10. Enter the name in the Site Name box provided as shown below.
11. Click Add button.
12. Click OK button.
13. Click Close button.
14. Select Yes in the prompt as shown below.
15. Click Save button.

If this is the case, the audio files are in the incorrect folder (or path map).

In order to resend the file:

1. Open Quikscribe Recorder and click the Open icon.
2. Click the Browse button.
3. Browse for the folder of the incorrect path map.
4. Select the file to resend.
5. Click Open.
6. Click Send icon.