Follow the instructions below to make sure that the firmware upgrade for your Digital Pocket Memo device is performed correctly: 1. Make sure new batteries are inserted into the Digital Pocket Memo or the Digital Pocket Memo is powered through a power supply during update. 2. Switch on and connect the Digital Pocket Memo to the PC. 3. Download the firmware file by clicking this link or pasting the link in the address line of a browser. https://www.dictation.philips.com/support-contact/product-support/product/pocket_memo_digital_dictation_recorder_lfh9600_series/ 4. Select Firmware Upgrade. 5. Select Firmware Upgrade again. 6. This will download the *.dpm file. If you are using Google Chrome, it will show like this at the bottom of your browser. 7. Copy/Cut and paste the *.dpm file to the root of the memory card in the Digital Pocket Memo. [In Windows the root of the memory card will often be labeled Philips (F:)] Note: - Do not copy the *.dpm file to a …
Portable Recorders
Connection Issues
Issue: Philips Digital Pocket Memo (DPM) is not recognized by PC or DPM Download program when unit connects with PC DPM Troubleshooting Option 1: Plug the DPM docking station (or USB cable) into a different USB port than the one you generally use. Option 2: 1. Disable Windows AutoPlay feature for your Removable Storage Drives. Windows XP 1. You may disable Autoplay for the device by right-clicking on My Computer, then select Manage. 2. Select Disk Management, then right-click on the disk drive assigned by Windows for the DPM, and select Properties. 3. Select Autoplay, then disable autoplay by selecting the option to ‘take no action’. 4. Then restart the PC and test the DPM connection. Windows 7 1. Go to Start and open the Control Panel. 2. Click on Hardware and Sound 3. Then select Autoplay 4. Uncheck Use Autoplay for all media and devices. Then click Save. 5. Then restart the PC and test the DPM connection. …
DPM 9600-9610 Reference Guide
Download the user manual/reference guide for the Philips Digital Pocket Memo 9600/9610 portable digital recorder. …